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About Home CTAA’s Strategic and Adaptive Strategies Plan Board of Directors Staff Events Events Home EXPO 2024 EXPO 2024 Exhibit Information About EXPO Membership Membership Home Membership Benefits Join CTAA Awards Roadeo All Time Winners Resources Resources Home Classifieds Grant Programs Fed Central Training Training Home Calendar ELA Return to My Course PASS: The Industry Standard PASS Online PASS Classroom Online Training Center Certification Recertification CT Reader SUN SUN Home SUN 2024 SUN 2023 SUN 2022 SUN 2021 SUN 2020 Menu About About Home CTAA’s Strategic and Adaptive Strategies Plan Board of Directors Staff Events Events Home EXPO 2024 EXPO 2024 Exhibit Information About EXPO Membership Membership Home Membership Benefits Join CTAA Awards Roadeo All Time Winners Resources Resources Home Classifieds Grant Programs Fed Central Training Training Home Calendar ELA Return to My Course PASS: The Industry Standard PASS Online PASS Classroom Online Training Center Certification Recertification CT Reader SUN SUN Home SUN 2024 SUN 2023 SUN 2022 SUN 2021 SUN 2020 EXPO 2024 Delivering Essential Information June 9-12 West Palm Beach, Fla. Learn More CTAA’s EXPO is the premier annual training and networking event for community and public transportation professionals. Participants take part in essential learning and networking events. Speakers and sessions will keep attendees up to date with innovative technology, workforce development, communication strategies, funding, and regulations. The EXPO also features a trade show with all of the latest community transportation goods and services. Interested in sponsorships or an exhibit booth? Learn More know more The National Center for Mobility Management know more Crime and Human Trafficking Prevention know more CTAA’s 2024 Legislative Priorities know more The National Center for Applied Transit Technology know more CTAA Members Only Website know more CTAA Brings the 38th Annual EXPO and 33rd National ‘Roadeo’ to West Palm Beach, Fla. know more Join CTAA know more Classifieds know more Training Calendar IMG_1187 IMG_1050 IMG_0235 membership Here’s what you can expect from CTAA Thank you for considering the Association of America (CTAA). We know how valuable both your time and your resources are – and we appreciate the confidence you’ve placed in our Association. Responsiveness We promise quick, insightful responses to any questions or inquiries - no matter the subject or how we receive the request. Know More Expertise Our staff will provide accurate, informative and timely analyses of legislation, regulations and trends that you can trust. Know More Insight CTAA staff track new innovations in technology, markets and delivery modes and will ensure you have ready access to ideas and solutions you can use. Know More Understanding We recognize the constraints that our members deal with every day and promise to deliver practical, useful solutions and resources to our members. Know More Online training center Recruiting, Building and Retaining a Sustainable Driver Workforce Front Line Supervisor Training Excellence in Training: Train-the-Trainer Understanding Passengers Who Have Experienced Trauma Passenger Assistance, Safety and Sensitivity (PASS) Volunteer Driver Safety Conflict Management and De-escalation for Transit Drivers and Supervisors About our courses These online classes are designed to take at your own pace, whenever it’s convenient for you. Simply select the course you want to take and you’ll be taken to the course page to either take the course — if it’s free — or to the pay page and then the course. Recruiting, Building and Retaining a Sustainable Driver Workforce Put an end to driver shortages at your operation by learning the latest recruitment and retention tools . The strategies that make up this self-paced online course have been proven to work at all sizes of transit operations. Front Line Supervisor Training Front line supervisors are essential to any transit operation’s success . This self-paced online training course ensures that front line supervisors have both the organization mission as well as day-to-day practical skills to thrive. Excellence in Training: Train-the-Trainer Ensure that your trainers — the people you’ve entrusted to train all levels of agency staff — have all the tools and skills necessary to effectively do their important job . You’ll see instant results from this insightful self-paced online class. Understanding Passengers Who Have Experienced Trauma Transit drivers of all size systems need to better understand the people they’re transporting . This free self-paced online certification program for transit operators teaches empathy, de-escalation tactics and useful skills that all drivers need to succeed. Passenger Assistance, Safety and Sensitivity (PASS) CTAA’s driver training program is the recognized industry standard when it comes to ensuring that your passengers are transported in the most safe, sensitive and careful manner possible. Volunteer Driver Safety CTAA’s National Volunteer Transportation Center and the Volunteers Insurance Service Association, Inc. who teamed up to create this online course specifically designed for volunteer drivers. Conflict Management and De-escalation for Transit Drivers and Supervisors With appreciation, CTAA thanks the New Mexico Department of Transportation (Transit and Rail Division), for providing transit agencies in every state with free access to this course . We also thank Ream Lazaro, long time nationally recognized transit industry safety, security and training expert. Facebook LinkedIn The Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life. join Membership Membership Benefits Member’s Only Site Awards About Mission Board of Directors State & Tribal Delegates Staff List & Bios Accessibility Statement Privacy Statement resources FedCentral DigitalCT InfoCards Webinar Archive Loading Comments... Write a Comment... Email Name...